Contact Us

We are open to all kinds of custom orders and collaborations. Get in touch at hello@hermitagewagyu.com

Person slicing a large raw tomahawk steak with a serrated knife, wearing a brown apron, on a wooden cutting board with herbs and spices on the side.

Privacy Policy

Last updated: 1/2/2026

Hermitage Wagyu (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our email list, place an order, or interact with us online.

Information We Collect

We may collect the following types of information:

• Personal information you provide voluntarily, such as your name, email address, phone number, billing address, shipping address, and payment information
• Information you submit through forms, including harvest waitlists, lead forms, or contact forms
• Order and transaction details related to purchases or reservations
• Basic website usage data, such as pages visited or links clicked, collected through cookies or analytics tools

We do not knowingly collect information from children under the age of 13.

How We Use Your Information

We use your information to:

• Process orders, reservations, and payments
• Communicate with you about your orders, harvests, deliveries, or inquiries
• Send emails related to harvest announcements, early access, or updates you’ve opted into
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

We do not sell your personal information to third parties.

Email Communications

If you join our email list, we may send you harvest updates, early access notifications, and occasional promotional messages. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Sharing of Information

We only share your information with trusted third parties when necessary to operate our business, such as:

• Payment processors
• Shipping and delivery partners
• Website and email service providers

These partners are required to protect your information and use it only for the services they provide to us.

Cookies and Analytics

Our website may use cookies or similar technologies to help us understand how visitors use our site and to improve functionality. You can disable cookies through your browser settings if you prefer, though some site features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage method can be guaranteed to be 100 percent secure.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information, subject to legal obligations

To make a request, please contact us using the form above.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on this page.